Dearman Tech is built on more than two decades of telecommunications and field infrastructure experience across commercial environments, retail locations, service restoration, outside plant work, and network edge deployments.
That background includes Technical Quality Assurance (TQA) roles, with 2 years as a QC technician and 3 years as a TQA lead. Responsibilities included conducting 20+ monthly job audits, managing repeat service call tracking with escalation analysis, and enforcing installation and performance standards across technicians.
This experience established a standards-driven approach focused on first-time resolution, reduced callback rates, and consistent execution across all field work.
Work is backed by hands-on experience in field quality enforcement, including repeat failure tracking, escalation analysis for multi-visit service calls, and daily monitoring of active work orders to identify trends and prevent recurring issues.
Additional responsibilities included monthly safety observations, vehicle and equipment inspections, and serving as a ladder safety certifier responsible for training and certifying technicians on proper ladder usage and field safety compliance.
This background translates directly into organized job execution, maintained equipment readiness, and a consistent focus on delivering work that does not require return visits.
During a major wind-storm response effort known internally as Project Frosty, Wesley Dearman served as lead supervisor on a multi-state deployment moving technicians from the Carolinas to Ohio for restoration support.
The deployment required field coordination, technician oversight, logistics support, and disciplined execution under storm-response conditions. That assignment earned Charter Champions recognition.
Work is approached with emphasis on labeling discipline, cable management, equipment handling, verification, and documentation-ready turnover. The standard is simple: do it right the first time, document it properly, and eliminate the need for return visits.
Notable experience includes Spectrum testing proctor work, field quality assurance leadership, escalated service response, and coordination across maintenance, dispatch, construction, customer care, and field operations teams.
Primary coverage includes South Carolina, North Carolina, and Georgia, with work prioritized around commercial fit, scope clarity, response timing, and site access requirements.